Lost and Found Policy
Items that are lost anywhere in the clinic will be kept in a designated lost and found area for a period of thirty (30) days.
Applicability
Items that are in good repair and considered worth saving.
Objective
To provide a mean to hold lost items in order to return them to the rightful owner.
Procedures
- Found items will be logged into a lost and found notebook or binder along with a description of the item and the date that it was found. Contact attempt dates, times and whether successful will be noted. The date that the item is picked up or disposed will also be noted.
- A note with the date found will also be attached to the item.
- Clinic will designate a specific locked location where found items will be kept.
- If an item contains identification, the owner will be notified by phone call or email as soon as possible.
- All patients who visited the clinic before discovering the lost items will be contacted by the staff through phone calls or instant messages and emails when patients don’t respond to phone calls. Clinic lost and found procedures will be explained to the owner. Staff will make three attempts to contact the owner. Whether the owner is contacted or not, the item will be disposed according to the following procedures when not claimed after 30 days.
- When the owners name is known, unless the staff knows the owner by sight, the person claiming the item will be required to show identification. If the owners name is unknown, person claiming the item must describe the item.
All items will be retained for 30 days.
At the end of 30 days all items will be disposed of as follows:
- Cash will be considered a donation to nonprofit charity organizations
- ID cards, credit cards, bill, and any other paper containing personal information will be shredded or cutup
- Keys will be separated and each thrown into different closed trash receptacle
- All other paper will be recycled
- Glasses will be donated to the nonprofit charity organizations
- Other items with any value will be donated to nonprofit organizations
- Items with no value will be put in the trash